Common questions
Unique cards, randomization, word vs. number bingo, credits, AI limits and branding.
- Will each bingo card be unique?Yes. Every card in a print batch is shuffled separately, and the more items you add, the more different each card is.
- How are cards randomized?Word and picture cards are shuffled across the whole grid. Number cards use classic column ranges, like B 1–15.
- AI generation limitsHow many AI cards each plan includes, when the count resets, and what to do when you run out.
- Word cards vs. number cards: choosing a setupWhen to use Custom (words and pictures) or Traditional (30, 75, 80 or 90-ball) bingo, and which grid size to pick.
- How credits workCredit packs, what a credit buys, and why credits never expire.
- Unlock a premium templateThree ways to get a premium template: credits, a Plus monthly unlock, or Pro library access.
- Can I add custom branding to a card?Yes: put your own title, colors, header and background images and footer text on a card. Plus and Pro can also remove our small brand mark.
- I can't find my accountSign in the same way you signed up, reset your password if you need to, and what to do about accounts from older versions of bingo cards.io.
- What happens when I cancel?You keep your plan until the end of the period you paid for, and you keep everything you own.
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