- Support
- Account management
How do I find my invoices and payments?
See every purchase in Orders, and download invoice PDFs for subscriptions from the billing portal.
Updated
Every payment is processed by Stripe, and Stripe emails a receipt each time. You can also find them in your account.
See all your purchases
- Sign in and go to Orders.
- Every credit pack, bundle and subscription payment is listed with its Date, Description, Amount and Status.
- Match the payment you're looking for by its date and amount.
Download a subscription invoice (PDF)
- Go to Billing and open the billing portal.
- Find Invoice history.
- Open an invoice to view or download it as a PDF.
A payment is missing
First check you're signed in to the account that made the payment. If it still doesn't appear, contact billing support with:
- The email address on the account.
- The approximate date and amount.
- The last 4 digits of the card, if you have them. Never send the full card number.
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