Account management
Signing in, saved cards, plans, credits, invoices, refunds and deleting your account.
- I can't find my accountSign in the same way you signed up, reset your password if you need to, and what to do about accounts from older versions of bingo cards.io.
- How do I view my created cards?Saved cards live in My cards. Open one to edit it, print it again or start a live game.
- How do I change my subscription?Upgrade, downgrade, switch between monthly and yearly, cancel, or update your payment method from Billing.
- What happens when I cancel?You keep your plan until the end of the period you paid for, and you keep everything you own.
- How credits workCredit packs, what a credit buys, and why credits never expire.
- How do I find my invoices and payments?See every purchase in Orders, and download invoice PDFs for subscriptions from the billing portal.
- Request a refundWhat can be refunded, how to ask, and how long it takes.
- How do I delete my account?Ask our support team from the email on your account. We confirm it's you, then delete the account and its saved data.
Looking for something else? Search all support articles.
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